After confirming your online reservation, if you need to cancel, please do so online at least 7 days before your check-in date to receive a full refund of your deposit. (For special holidays, cancellations must be made at least 14 days in advance for a full refund; special holiday policies will be announced on the official website.)
Cancellation fees for reservations
I have already booked a room on the official website, what should I do if I want to change the date or room type?
If you need to change your room date after confirming your reservation online, please cancel directly from the website and then rebook. No manual or online reservation date change service available for online reservations.
How do I make a room reservation?
Please use the official booking system to check availability and rates: call +886 7-272-2999
The normal/peak/holiday are subject to the hotel's definition. Please refer to the official reservation system for the actual price, which includes tax and service charges.
